Gross Ford to remain in Spencer
By Kris Leonhardt
MARSHFIELD — Gross Motors will retain its presence in the Spencer community, keeping the service department there indefinitely.
“We have really enjoyed being part of the Spencer community the last month and would like to continue to do so,” stated Mike Gross, owner of Gross Motors.
He added, “We are going to go ahead as planned and construct a new Ford facility in Neillsville with sales, service, and parts. This may take up to 18-24 months before it’s completed. Once the building is done, we will have a much larger facility, lot, and market to increase our new vehicle sales volume.
“The change in our plans is that we now plan to keep the existing facility in Spencer open for service even after we make the move to Neillsville. We can see now after we have been operating for a month that there is a strong need for the people of Spencer to have somewhere to service their vehicles.”
Gross plans to retain a staff of three to four individuals at the facility to provide service and assist customers in the Spencer community.
“We have had a lot of feedback from people in Spencer in the month that we have been there,” Gross said. “You can definitely tell that people want us to stay in the community. Also, we feel a lot better about staying in the Spencer community and being part of that community as well.
“Most people seem fine with driving to Neillsville every two to three years to buy a vehicle, especially knowing that now they will have a much larger inventory and better selection to choose from than what they currently have in Spencer.
“Now they will be able to compare GM and Ford side by side, so it will be a much enhanced buying experience for these people. However, being able to still service their vehicles in Spencer will provide a huge convenience for our customers.”